To assist in increasing employee capabilities for productive use of mobility in the workplace, the project developed a Mobile Technologies and Practices website for each university. The websites provide a ‘one-stop-shop’ for mobile technologies and practices available to staff and incorporate a four part blended learning strategy. The concept views
mobility as a service, i.e. a logical collection of technologies and practices to assist with staff productivity. A comprehensive marketing and communication plan has been executed post launch to raise awareness at each institution.
The project’s investigations identified two key reoccurring themes as drivers for mobility
which have been integrated into the websites.
They are:
• Saving time: Staff identified the difficulty of keeping on top of work as a major challenge (ie. not enough hours in the day), they wanted to use the mobile technologies and
practices as an enabler to help them be more efficient with time; and
• Staying in touch: Staff identified the use of mobile technologies as an enabler to keep
them in touch with colleagues whenever and wherever they may be.
Website Strategy
A four part blended learning strategy was developed and integrated into each university’s Mobile Technologies and Practices website (see figure 1).
The blended learning strategy consists of:
1. Service information and support: Access to the mobile technology and services available to
staff (IT services offered) and their productive use in the workplace. This approach brings
together all the technologies available and views mobility as a single service.
2. A Video Training Strategy consisting of two parts:
a. Staff profile videos: Twenty-two staff profile videos were produced. The videos were short informative interviews of staff at both QUT and Griffith University, focusing on how the interviewee used mobile technologies and practices as part of their work, to save time, stay in touch and be effective.
b. Instructional training videos: Seven training videos were produced. The videos were short just-in-time style training videos focusing on the various productivity aspects of using technologies and practices to enhance staff mobility.
3. Mobile Profile Delivery Engine: A delivery engine using predefined business rules to create
a personalised package of mobile technology services to enable staff productivity. The engine is
based on a questionnaire that asks staff about their work patterns.
4. Case Studies: Case studies of mobile work in action at each university. The case studies are underpinned by the mobile services used at each university.
Mobile Technologies and Practices Websites
The QUT and Griffith University Mobile Technologies and Practices websites are now available. The websites allow staff at QUT and Griffith University to explore and take advantage of the mobile technologies and practices that are available to them.
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Visit the Griffith University Mobile Technologies and Practices website |
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Visit the QUT Mobile Technologies and Practices website |